Hug It Forward Privacy Policy

Hug It Forward appreciates the opportunity to connect with you. We are committed to protecting and safeguarding the personal information entrusted to us by all of our clients, donors and supporters. This policy outlines the principles and practices we follow in protecting your personal information. This policy applies to Hug It Forward and to any organization or person providing services on our behalf.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Policy.

Your email address

The only information we require for you to join our mailing list is your email address. If you donate to Hug It Forward, we also ask for your email address, together with other information (such as credit card information for online donations). Your email address will only be used to periodically send you emails about our programs (you can opt out from these emails at any time). Hug It Forward will never share your email address with anyone unless legally required to do so.

Personal information

Personal information means information about an identifiable individual. This includes an individual’s name, home address and phone number, age, sex, marital or family status, an identifying number, financial information, educational history, and so on.

Hug It Forward will never collect any personal information about you without your consent. Personal information that you share with us will only be used for the purposes for which it was originally shared.

What we do with the information we gather

If you are in communication with us by email or phone, we may ask for information about you to help us support you with your queries about our programs, fundraising, organization or partners. Hug It Forward will never share your personal information with anyone – we ask for it only to understand your needs and to provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send you emails about our programs (you can opt out from these emails at any time).
  • We will never sell, lease or otherwise distribute your personal information.

Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Credit card information

When you make a donation, personal information (such as name, contact and billing information, credit card, and other transaction information) is processed securely via Paypal, Stripe or Google Checkout. Hug It Forward does not see your credit card information. We use the additional information you supply (such as phone number, email address and mailing address) to deliver your order and to communicate with you about the status of your order. We will never share this information with anyone. If you make a donation, we will periodically send you emails about our programs (you can opt out from these emails at any time).

Public forums

Information that you provide on some sections of our web site is public: any comments you make on any pages or blog posts on our web site will be visible to anybody looking at that page or post. We therefore advise you to exercise caution when posting personal information in any comments.

Sharing your information

Except as disclosed in this Privacy Policy, we do not sell, trade, rent, or otherwise retransmit any personal information we collect online unless we have your permission.

From time to time, we may be required to provide personal information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release personal information when we believe that such release is reasonably necessary to to protect the rights, property, and safety of others and ourselves.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the Privacy Policy applicable to the website in question.

Log files

When you visit our web site, we automatically log your IP address (the unique address which identifies your computer on the internet) and information about which browser you are using. We use this information to help us administer our web site and to collect broad demographic information for aggregate use – for example, to see what web browsers visitors are using, what countries they are visiting from, or whether they are using a desktop computer or a mobile device. The information we collect is completely anonymous; we do not link IP addresses to personally identifiable information.

Use of Cookies

Cookies are pieces of information that a web site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a web site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.

We may use cookies for the following reasons:

  • To identify who you are and to access your account information
  • To estimate our audience size and patterns
  • To track preferences and to improve and update our web site

Personal employee information

Personal employee information is personal information about an employee, volunteer or contractor which is collected, used or disclosed solely for the purposes of establishing, managing or terminating an employment relationship, volunteer work relationship, or contractor relationship. Personal employee information may, in some circumstances, include a Social Security Number, a performance review, and so on.

We can collect, use and disclose your personal employee information without your consent only for the purposes of establishing, managing or ending the employment, volunteer or contractor relationship. We will provide current employees, volunteers and contractors with prior notice about what information we collect, use or disclose and our purpose for doing so.

Questions and complaints

If you have a question or concern about any collection, use or disclosure of personal information by Hug It Forward, please contact compliance@hugitforward.org